New BT Wi-Fi system ‘guarantees signal in every room of the home’

BT has revealed a new home broadband system it claims “guarantees” a strong, reliable connection in every room of the home.

Called BT Plus with Complete Wi-Fi, it combines the new BT Smart Hub 2 router with up to three Wi-Fi discs, which pair with the router to extend network coverage throughout the home.

The telecoms firm says the technology in use enables it to be the first broadband provider in the world to guarantee “wall-to-wall coverage” free of any signal black spots.

BT says its system differs from other Wi-Fi extender products because the Smart Hub 2 contains seven antennae, positioned to maximise power and deliver faster broadband speeds, and can be controlled from a smartphone app.

It says any customers who cannot get a strong signal in every room with up to three discs will be refunded £20.

The system will be first made available to existing BT Plus customers for an extra £5 a month, starting from Tuesday.

Marc Allera, chief executive of BT’s Consumer business, said the package was designed to the growing connectivity needs of the average UK household.

“Strong, reliable Wi-Fi has never been so important in the home, with families using even more connected devices and wanting to make the most of every room in the home,” he said.

“We’re the first broadband provider in the world to launch a complete Wi-Fi guarantee so customers can get online from every corner of their homes.

“Whether it’s converting the attic into an online gaming room for the kids or making a spare room into a home gym where you can stream music or workout videos, our unique Complete Wi-Fi opens up a world of possibilities for our customers.”

Alongside its announcement, BT-commissioned research suggests attitudes of increasing reliance on internet connectivity, with 43% of families feeling their Wi-Fi connection restricts what they do throughout the home.

More than half (52%) said they would be put off buying or living in a home that had Wi-Fi black spots.