Features & Benefits
Why a MyTrip.AI Assistant?
Our custom-built AI Assistants are trained to provide a seamless, conversational travel experience for your travelers.
1. Round-the-Clock Sales & Customer Service
The 24/7 Availability Advantage
AI Assistant chatbots offer the unparalleled benefit of 24/7 customer service, addressing inquiries and resolving issues at any time of the day or night. Travelers can receive assistance precisely at the moment they need it, significantly enhancing customer satisfaction and loyalty.
2. Instantaneous Response Times Via Any Communication Channel
Communicate with your travelers when and how they prefer
With AI Assistants, the days of long wait times and delayed email responses are over. Chatbots provide instant answers to customer queries via not only web chat, but optionally email, SMS, Facebook Messenger, and Whatsapp, reducing frustration and creating a seamlessly flowing travel planning and travel experience.
3. 100% Personalization
Tailored Suggestions Increase Conversion Rates
AI chatbots can predict customer preferences and needs by sensing their needs and analyzing historical data and patterns, enabling AI travel planners to proactively enhance the customer journey. AI Assistants can suggest destinations, accommodations, and activities that align with the traveler’s interests. Increase engagement, conversion rate, and cross sell and upsell travel services to grow your bottom line.
4. Knowledgeable About Your Company, Services & Providers
Lead Travelers Towards the Sale
By indexing and understanding your website, your products & services, your policies, and even provider data via APIs and bots that navigate websites, your AI Assistant is highly knowledgeable about what you offer and how to sell to your customers. Provide us with chat histories an sales conversations to maintain your company voice and style of interacting with your customers.
5. Simplified Conversational Booking Process
Conversational Reservation & Booking Engine
The booking process becomes much more straightforward and conversational with AI Assistants. They can guide customers through selecting the perfect trip and making the reservation process quicker and more user-friendly than navigating the booking proccess on a typical website.
6. Efficient Issue Resolution & Transfer to Human Agents
Swift Problem-Solving
When issues arise, AI Assistants can quickly provide solutions or escalate the problem passing the chat to a human agent. This efficiency in issue resolution can turn a potentially negative experience into a positive one.
7. Multilingual Support
Breaking Language Barriers
AI Assistants with multilingual capabilities can communicate with travelers conversationally in their preferred language, making the travel experience more comfortable and accessible for a global audience. Grow your business globally now that you are online 24/7 and can communicate effectively in any language.
8. Integrate with Your Tech Stack
Integrate AI With Existing Systems and Data
Advanced teams of AI Assistants can become the brain, eyes, and voice of your organization accessing your CRM, databases, and even partner systems to orchestrate and automate processes and interactions with travelers and employees. Use Zapier, API’s, and bots that can navigate and take actions on websites as your smart integration tools.
9. Complete Customization & Ease of Implementation
Define What Your AI Assistant Can Do, And We Build It For You
Simply chat with our AI Assistant Builder to help define the requirements of your company’s assistant(s). Tell me about your company and what you want your AI Assitant to be able to do, what it shouldn’t do, and what data it should have access to, and we can quote an approximate cost and timeline to build your custom AI Assistant.
